DataWyre operates the website https://datawyre.com (“Site”) and provides software development, web applications, mobile apps, SaaS, ERP, CRM, and related IT services (collectively, the “Services”).
This Privacy Policy describes how we collect, use, disclose, and safeguard your information.

By accessing or using our Site or Services, you consent to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

You may provide personal details voluntarily, such as:

  • Name
  • Company name
  • Email address
  • Phone number
  • Address
  • Billing/Payment information (processed via secure third parties)
  • Support or inquiry details

B. Technical & Usage Information

Collected automatically when you visit our Site:

  • IP address
  • Browser type & version
  • Device information
  • Cookies & tracking data
  • Pages visited & time spent
  • Referring/exit URLs
  • Analytics data (e.g., Google Analytics)

C. Project & Business Data

If you use our software services or platforms, we may collect:

  • Project documentation
  • Feature requirements
  • Technical specifications
  • User logs
  • Uploaded files
  • Client CRM/ERP/Database content (as applicable)

D. Third-Party Data

We may obtain information from:

  • Payment processors
  • Lead platforms (e.g., LinkedIn, Clutch)
  • Email marketing platforms
  • Cloud hosting providers

2. How We Use Your Information

We use collected information to:

  • Provide and manage our services
  • Communicate regarding projects, quotes, or support
  • Customize user experience
  • Improve our website and service quality
  • Process payments and invoices
  • Send newsletters and promotional material (with consent)
  • Conduct analytics and performance monitoring
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Legal Bases for Processing (GDPR)

If applicable, DataWyre processes data under the following legal bases:

  • Performance of a contract
  • Legitimate business interests
  • Consent
  • Compliance with legal obligations

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session information
  • Analyze website performance
  • Improve user experience
  • Enable marketing features (e.g., remarketing)

You can control cookie preferences via your browser settings.

5. Data Sharing & Disclosure

We do not sell or rent personal information.

We may share data only with:

A. Service Providers

(e.g., cloud hosts, analytics, payment processors)

B. Legal Authorities

If required to comply with law, regulation, or subpoenas.

C. Business Transfers

In case of merger, sale, or acquisition, data may be transferred to the successor entity.

6. Data Storage & Security

We implement industry-standard security measures including:

  • Encryption (in transit & at rest where applicable)
  • Access control and authentication
  • Firewalls and server protections
  • Regular software updates

However, no internet transmission is 100% secure; users provide information at their own risk.

7. International Data Transfers

Data may be processed and stored in data centers located in:

  • India
  • USA
  • EU
  • Other locations where our partners operate

We ensure appropriate safeguards for international transfers.

8. Data Retention

We retain data only as long as necessary for:

  • Providing services
  • Legal compliance
  • Business operations

Users may request deletion where applicable (see Section 10).

9. Payment Information

Payment details are processed securely through third-party gateways.
We do not store full card details on our servers.

10. Your Rights (GDPR/Global Privacy)

Depending on your jurisdiction, you may have rights to:

  • Access personal data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent
  • Restrict processing
  • Data portability
  • Object to processing
  • Lodge complaints with authorities

Submit requests via: support@datawyre.com

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for privacy practices on those external sites.

12. Children’s Privacy

Our services are not intended for individuals under 16 years of age.
We do not knowingly collect children’s personal data.

13. Marketing & Communications

With your consent, we may send:

  • Service updates
  • Promotional offers
  • Technical newsletters

You can unsubscribe at any time using the link in the email.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated date.

15. Contact Information

For questions or privacy requests, contact us at:

DataWyre
Email: support@datawyre.com
Website: https://datawyre.com